Office Clean logoOffice Clean

Privacy Policy

Last updated: 14 March 2026

1. Introduction

Office Clean ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

Office Clean is operated by Alex Vacar, with its registered office at 74 Century Avenue, Milton Keynes, MK6 2NG, United Kingdom.

2. What Data We Collect

We may collect the following personal data:

  • Contact information: Your name and email address when you submit an enquiry through our contact form.
  • Message content: Any details you provide about your office or cleaning requirements in the enquiry form.
  • Usage data: Information about how you use our website, including pages visited, time spent, and referring URLs. This data is collected through cookies and similar technologies.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your enquiries and provide quotes for our cleaning services
  • To communicate with you about our services
  • To improve our website and user experience
  • To comply with legal obligations

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

  • Consent: When you submit an enquiry form, you consent to us processing your data to respond to your request.
  • Legitimate interests: We may process data to improve our services and website, provided this does not override your rights.
  • Contractual necessity: Where processing is necessary to fulfil a service agreement with you.

5. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your data with:

  • Service providers: Trusted third-party tools that help us operate our website and manage enquiries (e.g., form processing services). These providers are contractually obligated to protect your data.
  • Legal authorities: If required by law or to protect our legal rights.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for up to 24 months. If you become a client, your data will be retained for the duration of our business relationship and for a reasonable period afterwards for legal and administrative purposes.

7. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

We may use the following types of cookies:

  • Essential cookies: Required for the website to function properly.
  • Analytics cookies: Help us understand how visitors use our website so we can improve it.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right of access: Request a copy of the data we hold about you.
  • Right to rectification: Request correction of inaccurate data.
  • Right to erasure: Request deletion of your data where there is no compelling reason for continued processing.
  • Right to restrict processing: Request that we limit how we use your data.
  • Right to data portability: Request your data in a structured, machine-readable format.
  • Right to object: Object to processing based on legitimate interests.

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

  • Email: [email protected]
  • Phone: 01908 040 438
  • Address: 74 Century Avenue, Milton Keynes, MK6 2NG

13. Supervisory Authority

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):